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Most of the crew of Gougeon Brothers, Inc. at the launch of J.R. Watson's home-built sharpie, Lady B. 0 comments | Read the full post 100 Tech CallsThe West System technical staff fields more than 10,000 phone calls annually, in addition to the inquiries which arrive by letter, fax, email, or through the door. Our most senior tech advisor, J.R. Watson, is in the useful habit of logging every 100 calls he takes, providing a "snapshot" of the customers calling him. G/flex shoe repair: A step in the right directionMy good ol' faithful boots (meaning they're old and need to be thrown out but I just can't do it) blew a deep crack in each sole. I figured "what a great time to try out our new G/flex Epoxy." |