The WEST SYSTEM Epoxy Blog

100 Tech Calls

Posted by Grace Ombry on 12 August 2009 | 1 Comments

Tags: Tech Calls

The West System technical staff fields more than 10,000 phone calls annually, in addition to the inquiries which arrive by letter, fax, email, or through the door. Our most senior tech advisor, J.R. Watson, is in the useful habit of logging every 100 calls he takes, providing a "snapshot" of the customers calling him.

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